Shop add-on

Every website we build can become a shop.

Start with the site you need today. When you're ready to sell online, we add a shop to it. Your pages, design and web addresses stay as they are, and payments go to your own Stripe account.

Every shop gets the parts that keep money, stock and GST right. The rest you switch on only if your business uses it, so a small shop isn't carrying wholesale it never sells.

The parts that keep money, stock and GST right. A shop with only these can go live and take orders. The screens come from Onrai Shop, a made-up store we use to show each part.

Products and variants

Each product gets a page built in your site's design, with sizes, colours and up to three options, each carrying its own SKU, price, sale price and stock.

  • Sale prices, SKUs, barcodes and weights
  • Categories, collections and brands
  • Search that copes with typos, plus filters
  • A search title and description per product
  • Bulk import and export by spreadsheet
An Onrai Shop product page for a stoneware mug, with colour and size options, a sale price, stock count and add to cart button.

Stock that can't oversell

Stock is counted per variant and held while a customer pays, so two people can't buy the last one. Every change is logged with a reason and a name.

  • Stock held during checkout, released if unpaid
  • Low-stock alerts by email
  • Backorders, on or off per variant
  • Received, sold, damaged and corrected, all logged
The Onrai Shop stock screen, a table of variants with on hand, held and available counts, and an adjust stock panel with a reason.

Checkout and shipping

A one-page checkout that works without an account. Cards, Apple Pay, Google Pay and Link go through your own Stripe account, with fraud screening on every payment.

  • Shipping zones by state or postcode
  • Flat, weight-based or price-based rates
  • Free shipping over an amount you set
  • Surcharges for bulky items
  • Afterpay, PayTo and direct debit, if you switch them on
The Onrai Shop checkout, with Apple Pay and Google Pay buttons, delivery address, standard and express shipping rates, card payment and an order summary with GST.

Orders and refunds

Every order keeps a timeline of what happened and who did it. Refund the whole order, one line or the shipping, and choose whether the stock goes back on the shelf.

  • Private notes, or notes emailed to the customer
  • Ship in parts, with tracking
  • Packing slips
  • Partial refunds with a numbered adjustment note
An Onrai Shop order page showing items, a partial refund with restock, the payment summary and a timeline of events.

GST and tax invoices

Every order emails a proper Australian tax invoice as a PDF. GST is worked out per line, so GST-free items, shipping and partial refunds all come out right.

  • Prices include GST, the way customers expect
  • GST-free items set per product
  • Numbered adjustment notes on refunds
  • If you're not registered for GST, the shop leaves it off
An Onrai Shop tax invoice PDF listing a taxable mug, GST-free coffee beans and shipping, with GST shown per line and in total.

Order emails

Customers hear from you at each step, in plain English and in your branding. You get told about new orders, low stock and payment disputes as they happen.

  • Order confirmation with the tax invoice
  • Shipped, refunded and cancelled emails
  • Sign-in codes and customer notes
  • New-order, low-stock and dispute alerts for you
An Onrai Shop shipping email open on a phone, with a track your parcel button and the items in the order.

Security and privacy

Each staff member has their own login and only the access their role needs. Card details go straight to Stripe and never touch your server.

  • Owner, manager and staff roles
  • Two-step sign-in for every staff login
  • A log of who changed what, and when
  • A customer's data exported or erased on request
The Onrai Shop back office sign-in, with email, password and a six-digit code from an authenticator app.

Each one is added only if your business uses it, now or later.

Discount codes

Codes for a launch, a newsletter or a sale, and automatic discounts that apply on their own. You set the rules once and the checkout enforces them.

  • Percent, fixed amount or free shipping
  • Minimum spend, start and end dates
  • Limits per customer or in total
  • Include or exclude products, categories or brands
The Onrai Shop discounts screen with a list of codes and automatic discounts, and an edit panel for a 10 percent welcome code.

Click and collect

Customers choose pickup at checkout and get a code. Your team sees what's ready, checks the code at the counter and marks it collected.

  • Pickup locations and opening hours
  • A pickup code on every order
  • "Ready for pickup" and "collected" emails
The Onrai Shop pickups screen listing orders ready to collect with their pickup codes, and a large code for the selected order.

Customer accounts

Customers sign in with a code sent to their email, so there's no password to forget. Their orders, invoices and addresses are all in one place.

  • Saved addresses
  • Order history, tracking and invoices
  • Earlier guest orders linked automatically
An Onrai Shop customer account page with three past orders, their status, a saved address and a note that earlier guest orders were linked.

Trade and wholesale

Trade buyers apply and you approve them. Once approved, they get their own portal with their own prices, and the whole range in one list they can fill in like a spreadsheet.

  • Different prices for each trade customer or group
  • Volume pricing and minimum orders
  • Price list download and order upload by spreadsheet
  • PO number, ABN and pay on account
  • Trade tax invoices shown ex GST
The Onrai Shop trade portal, a spreadsheet-style list of products with SKU, retail price, the buyer's price, a 24-plus price, stock and quantity columns, and an order total.

Sales reports

See what sold, when and for how much, without exporting to a spreadsheet first. When it's BAS time, the GST figure is already there.

  • Sales by day, product and brand
  • Discount and refund totals
  • Stock on hand and its value
  • GST summary for your BAS, and CSV export
The Onrai Shop reports screen with sales, orders, GST collected and refunds, a sales by day chart and top products.

Moving from WooCommerce or Shopify

Already selling somewhere else? We bring the store across and point every old link at its new page, so search results still land on the right product.

  • From WooCommerce: products, images, categories, customers, coupons, reviews and past orders
  • From Shopify: the product catalogue
  • Customers sign in with an emailed code, no reset needed

A one-time build to add the shop, then a weekly plan to keep it running. Both fixed and in writing before we start.

Ongoing, billed weekly
Shop plan

A$100a week + GST

starts the week the shop goes live

Stop any week, no lock-in

Keeps the shop running after launch: the database it runs on, the updates and the help.

  • Shop database hosting, with daily backups
  • Security and shop updates as they ship
  • Payment, webhook and email monitoring
  • Help with orders, refunds and stock questions
  • Small changes to products and shop pages

Stripe's card fees are separate and paid to Stripe. We take nothing from your sales.

Talk to us about it →

Starting from scratch instead? See how we build full ecommerce websites, or compare our packages.